Is Character.AI Shutting Down? What Parents Need to Know

Published · by KidsChatGPT

Short answer: not today, but it might. Character.AI filed for Chapter 11 bankruptcy protection in October 2026 and is selling its assets through the bankruptcy court. The app is still running while that happens. The company has said it will be shut down if no buyer wants to keep it going. Here is what has actually been announced, what is still unknown, and what to do if your child uses it.

What we know so far

What is still unknown

We will update this page when the bidding closes and when the sale is final. The “Updated” date at the top tells you how current it is.

If your child has a Character.AI account

Even before the bankruptcy, Character.AI was not a children’s product. Its minimum age is 13 (16 in the EU), and in late 2025 it removed open-ended chat for users under 18 entirely, replacing it with a limited “Stories” format. If your child still has an account, this is a reasonable moment to:

  1. Ask what they used it for. Most kids were there for character roleplay and storytelling, which is easy to replace. Some were there for companionship, which is worth a real conversation.
  2. Save anything they want to keep from characters or stories they created. Nothing has been announced about data export or deletion during the sale.
  3. Review the account’s personal information and consider deleting the account. In a bankruptcy sale, user data is usually treated as an asset that can move to a new owner.
  4. Pick a replacement built for kids rather than another teen-and-adult companion app. Our guide to Character.AI alternatives for kids walks through what to look for.

What a kid-safe character chat looks like

The lesson parents and regulators drew from Character.AI is about architecture, not intent. When anyone can publish a character to everyone, the catalog ends up full of romantic companions and engagement-maximizing personas, and moderation has to chase millions of creations after the fact. A product designed for children avoids the problem by design:

That is how KidsChatGPT’s character chat is built. For a line-by-line comparison, see KidsChatGPT vs Character.AI.

Sources

Frequently asked questions

Is Character.AI shutting down?

Not yet. Character.AI filed for Chapter 11 bankruptcy in October 2026 and says the app will keep running while its assets are sold. The company has also said the service would be shut down if no buyer wants to keep operating it. The sale is expected to close in late November or early December 2026, so the answer could change then.

Did Disney buy Character.AI?

No. Disney is the opening (“stalking horse”) bidder, offering $20 million for a non-exclusive, perpetual license to some of Character.AI’s intellectual property. That is a license to technology, not a purchase of the app, and other bidders can still top the offer in the court-supervised sale.

What happens to my child’s Character.AI account and chats?

Character.AI has not published a wind-down plan for user accounts. In a Chapter 11 sale, user data is typically treated as a company asset that can transfer to a buyer. If your child has an account, now is a sensible time to download anything they want to keep, review what personal information is on the account, and decide whether to delete it.

Can kids under 18 still use Character.AI?

Not for open-ended chat. In late 2025 Character.AI removed open-ended conversations with its characters for users under 18 and replaced them with a more limited “Stories” format. The bankruptcy does not change that; it adds uncertainty about whether the service will exist at all.

Why did Character.AI go bankrupt?

The company cited “significant legal, regulatory and operational headwinds.” Those include lawsuits from families alleging that its chatbots contributed to teen suicides and self-harm, state lawsuits in Kentucky and Pennsylvania, a copyright dispute with Disney over unauthorized use of its characters, and the loss of its founders and key staff to Google in 2024 and Disney in 2026.

What is a safe Character.AI alternative for kids?

Look for a platform built for children from the start: a curated character cast instead of a user-generated catalog, content filtering on every message, no personal information tied to your child, and optional parent visibility. KidsChatGPT is one such option and is free to try in any browser with no account.

A character chat built for kids

KidsChatGPT characters are curated, filtered on every message, and free to try in any browser. No account, no credit card, nothing stored with your child’s identity.

Meet the Characters